Our trained pilot volunteers from across the network are here to support you
A pilot peer support programme by:
We are a peer support service for Norwegian flight crew. Our trained pilot peers are commercial line pilots who are there to listen and support, confidentially and without judgement. Many issues can be resolved before they become a problem by talking to a trained peer who knows what it's like being a pilot.
NORPAN is governed to the highest professional and medical standards of confidentiality. It is managed by the leading specialists in this field - the Centre for Aviation Psychology, provided to Norwegian pilots on behalf of, yet independent from, the Norwegian Group.
EMERGENCY?
This service does not provide an emergency response.
For any urgent issues please contact the on-call pilot manager.
Prefer an External Peer?
We understand that you might prefer to speak to a trained pilot peer who does not work in your airline. Fortunately, this is possible through an exchange agreement between many of the peer support programmes managed by the The Centre for Aviation Psychology. All the peers have been trained and operate to the same standards of confidentiality and professionalism.
If you would like to use this facility, please send us a confidential email and we will be happy to arrange contact with a suitable peer outside of your airline.