Mental Health Services
Mental Helse Hjelpetelefonen
Mental Health Response Service (Norway)
Mental Health response services are a range of anonymous, low-threshold support services available in Norway. We are always open when you need someone to talk to—whether it's about small or big challenges in life. We also offer Parent Support.
Call 116 123
https://mentalhelse.no/fa-hjelp/
Mind Självmordslinjen
Suicide prevention (Sweden)
Mind Sjalvmordslinjen provides 24/7, free and confidential support by phone and online chat. We help everyone in Sweden who may be looking for support with suicide. When you contact us you will talk with one of our trained and supportive volunteers who will listen to you with empathy and understanding, and work together with you to find a meaningful way forward. They are experienced in knowing how to help people who have challenges like what you are going through. Anyone can contact us, regardless of their age, gender, ethnicity or religious beliefs.
Suicide hotline: 90 101
Parent line 020-85 20 00
Elderly helpline 020-22 22 33
Psykiatrifonden
Mental Health Helpline (Denmark)
Psykiatrifonden provides free and confidential support by phone and online chat. We are here for everyone in Denmark who may be experiencing emotional distress. We are here to listen and support you. When you reach out to us you will talk with one of our friendly and supportive counselors or volunteers who will collaborate with you to find solutions while giving you an empathetic and compassionate ear. Anyone can contact us, regardless of their age, gender, ethnicity or religious beliefs.
Get help at 39 25 25 25
Addiction Support
For issues with addiction to alcohol, narcotics, gambling or sex, visit these websites to join a group anonymous meeting. Available around the world, people get together to share their experience, strength and hope with each other that they may solve their common problem and help others to do the same.
In Sweden
Substance use, risk use and addiction:
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Alkoholhjälpen – 020-84 44 48
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Advice and support regarding alcohol-related problems or concerns about consumption.
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Droghjälpen – 020-91 91 91
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Support related to drug use, also available for relatives.
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Stödlinjen för spel – 020-81 91 00
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Support for gambling addiction and for relatives.
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Anonyma Alkoholister (AA) – 08-720 38 42
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Peer-based, anonymous support.
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Anonyma Narkomaner (NA) – 0771-13 80 00
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Peer-based support for drug-related problems.
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Domestic Violence and Sexual Abuse
VO-line
National Helpline for victims of domestic violence and sexual abuse (Norway)
VO-line is the Norwegian national helpline for victims of domestic violence and sexual abuse, those close to victims, as well as professionals in all kinds of occupations, meeting potential victims of domestic violence and abuse.
Call 116 006
Kvinnofridslinjen
National Women’s Helpline (Sweden)
Sweden’s national women’s helpline – Kvinnofridslinjen – provides support to anyone who has been subjected to physical, psychological or sexual violence. Calls are free, and you can remain anonymous.
Call 116 016
Live Without Violence hotline
Hotline for people affected by violence in intimate relationships (Denmark)
The national Live Without Violence hotline offers anonymous and free telephone advice to people affected by violence in intimate relationships. The phone line is open 24 hours a day, all year round. The target group is adults who are victims of violence and perpetrators of violence, their relatives and professionals. In addition, people exposed to sexualized violence in both close relationships and non-close relationships are also part of the target group.
Call 1888
Insurance Information
For Danish pilots
Danish pilots are covered by PFA pension which offers a wide range of insurance, that include the following:
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Doctor, psychologist, physiotherapist, family therapist, coaching
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Examinations and treatments if needed.
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Critical illness insurance
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Loss of working capacity
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Sudden death payment for immediate next of kin.
Furthermore, all pilots are covered by a loss of license insurance should they lose the ability to retain their medical clearance to fly. This insurance is currently valid, and the company is at all times responsible for this.
For Norwegian pilots
Norwegian pilots are covered by Vertikal Helse health insurance, that includes, for example:
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5 physical treatments without referral
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Appointment with a medical specialist within 7 days
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Fully covered costs for treatment, examinations and surgery
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Second opinions
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10 hours with a psychologist
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24 hours help line for the entire family of the pilot
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Medical video consultation, and much more.
For Swedish pilots
Swedish pilots, and co-insured family members, have access to LF:s samtalsstöd through the group insurance. This support can be used for both private and work-related matters. The service includes 3 telephone sessions per case. The conversations may concern anything that affects work capacity or health, regardless of whether the issue is related to work or private life.
You may speak with:
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Psychologist
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Legal advisor
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Financial advisor
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Ergonomist
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Health coach
Telephone: 0771-18 10 13
Availability: weekdays 08:00–17:00
The service is confidential. No information is shared with the employer.
Medical certificate and Mental health
We know that for most people in aviation, their medical license is the most precious document. In this link you will find useful information with regards to your medical certificate and mental health, according to EASA.
Debt advice and counselling
Debt advice and counselling available in several countries in Europe.
LGBT+ Support
LGBT counselling
(Denmark)
LGBT+ Denmark’s counselling is for anyone who has questions about gender, body or sexuality and wishes to talk to or seek advice from a confidential counsellor.
Rainbow Line
(Sweden)
The Rainbow Line is a support line via chat, phone and digital letters for LGBTQIA+ and allies. Completely anonymous and free of charge.
When you contact the Rainbow Line, you will speak to a volunteer who is LGBTQIA+. Here, you will be completely in focus, get to talk to the point, and get support in putting into words what feels difficult at your own pace. No feeling is too big, or too small. We want to listen to you.
Foreningen for kjønns- og seksualitetsmangfold (FRI)
(Norway)
FRI is Norway's leading and largest LGBT organization, working for equal rights and against all forms of discrimination. They offer advice, organize social activities, and provide peer networks.
Bris Support Line
(Sweden)
Bris offers a support line for adults who have questions about children and young people. Experienced counselors answer, and you can always remain anonymous. Bris adult support is always based on the child's perspective and rights.
Telephone: 077-150 50 50 (costs the same as a regular call).
Opening hours: Weekdays 09:00–13:00.
https://www.bris.se/for-vuxna/bris-stodlinjer-for-vuxna-om-barn/
Attention – NPF-linjen
(Sweden)
Support for adults and parents regarding ADHD, autism and other NPF diagnoses.
Telephone number 08-642 12 34
Mondays : 11:00-13:00
Wednesdays : 6:00 PM-7:30 PM
Each call is limited to 20 minutes.
SSNAM
Association supporting the orphans of Pilot and Cabin Crew parents.
Publications
Want to know more about Peer Support and Mental Health?
Check-out the publications from the Centre for Aviation Psychology.
Doing What Matters in Times of Stress: An Illustrated Guide
Stress management guide for coping with adversity by the World Health Organization (WHO). Available in several languages.
Headspace
Mindfulness and practical meditation techniques, widely used by aviators, to help with a wide range of scenarios, including sleep and resilience.